VIAPATH ELECTRONIC MAIL SERVICE FOR THE JAILS
December 14, 2022
El Paso, Texas – The El Paso County Sheriff’s Office Detention Bureau will implement VIAPATH Mail service for inmates in the Detention facilities starting December 14th, 2022. This service is an essential security feature for our jails. Not letting paper-based mail into a facility stops the admittance of contraband and drugs hidden in ink or behind stamps on paper mail. With VIAPATH’s mail scanning feature, all mail is safely collected, handled offsite, and forwarded to our facility electronically. However, before our facility can process mail scans, friends, and family of the inmates at our detention facilities will need to send their mail to a different address than they have been sending. The new address is at an offsite facility that handles mail scanning.
Once the mail is sent to the mail scanning service and processed, the detention staff can then review, approve, deny, and sort their incoming mail electronically instead of having to sort through and handle potentially dangerous paper mail that otherwise could be providing drugs or other contraband to inmates at our facility.
When the scanned mail is approved, the inmate will receive a facility message saying that he has received mail, and they can read their scanned mail on the tablet.
The address to send all mail will be.
El Paso County Jail, TEXAS
Inmate Name, Inmate Identifier
P.O. Box 247
Phoenix, MD 21131
To report any mail delivery issues, family & friends should contact TextBehind support directly at info@TextBehind.com. Inmates can also remind their family or friends to us this email address for all their support needs.
