COMPLIMENTS AND COMPLAINTS

El Paso County consistently strives to provide the highest level of service to its citizens and employees. We believe that receiving constructive performance feedback is critical to consistently achieving this goal. As a result, Commissioners Court adopted a Compliments and Complaints Policy. The County is committed to providing an open forum for residents to submit compliments where deserving and to file complaints when necessary.

This procedure is now available to all people served by the County organization. This includes community members, vendors, partners, customers, employers, and County staff.

View Policy

Customer Satisfaction Printable Form

Customer Satisfaction Form

Compliments, Complaints, and other forms of feedback will provide valuable information that will be used to reinforce, improve, and shape the delivery of high quality service to our residents. You must provide your contact information for the report to be validated and processed.