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El Paso Police
Texas Crime Prevention Summer Conference
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- Sheriff's Office Emergency Communications Center V.I.P.'s
The photographs show our Communications Center and the computer monitor set up. We have a state of the art computer system with a capability of running several programs at the same time. Our dispatch station table is height adjustable so dispatchers can dispatch sitting down or standing up. Most of our documents are set up in the computer system in order to make it easier for our telecommunicators to access documents quickly.
This is the Communications Supervisor and two of our employees working hard. We work 8 hour shifts with a 56 day rotation. Two months on every shift makes it easier for shift work adjustment. Our Schedules are posted on our computer months ahead of time with projected days off and holidays, making it easier for employees to plan time with family.
Here are two more employees hard at work. We handle a wide variety of calls and all telecommunicators are cross trained to work at any of the work stations. We have a total of 6 work stations with 4 of them having radio capabilities and one TLETS (Texas Law Enforcement Telecommunications System) position. We rotate the radio, TLETS, and call taking positions.
Here are two more employees, a dispatcher and a Shift Supervisor. Each shift is assigned a Shift Supervisor to oversee the operation during their shift. All employees with the Sheriff's Office Communications Section have a team work attitude. During the spring of 2006 we had some major floods hit EL Paso and all personnel came together and assisted in the Communications Center.
Here is another one of our VIP's hard at work. This VIP shown here handled the most calls in our section for the year of 2007. Most of our Sheriff's units have MCT's (Mobile Computer Terminals) inside the units so they can see the calls and interact with the CAD (Computer Aided Dispatch) system. The Deputy is able to view the 911 calls on his MCT as well as run limited TLETS transactions.
Here is one of the Shift Supervisors doing some training. Shift Supervisors are assigned the task of training new employees. All employees must go through this intense training. To the right is another VIP hard at work.
Here is another one of our Shift Supervisors getting briefed by one of our Patrol Sergeant's. Here is also another one of our VIP's enjoying her job.
Here are two of our VIP's hard at work. One dispatching and one taking calls. They are always prepared for any major incidents that may occur.
Here we have two more of our VIP's. They are in civilian attire during their first 6 months of probation. After the 6 months they are issued a uniform.