500 E. San Antonio
PBX Office; Room 304
Equipment Room; LL 113
El Paso, Texas 79901
Phone (915) 546-2000
Fax (915) 543-3847

Communications Department

  • Survey
  •  
  • 1. Use
     
    Have you contacted the Communications Department [(915) 546-2000] in the past month?
     
    If Yes, approximately how many times?
     
    1. Staff
     
    Employees seem to be knowledgeable about their job.
     
    Employees are willing to offer assistance.
     
    Employees are courteous and professional.
     
    3. Communication
     
    Employees provide clear answers and explanations in response to my questions.
     
    4. Complaint Handling
     
    I believe my complaints will be addressed in a professional and timely manner.
     
    5. Printed Material
     
    Written material I have received from the division is clear and understandable.
     
    6. Service and Timeliness
     
    I receive a response to my questions, whether they are submitted by telephone, letter or e-mail to meet my deadlines.
     
    7. Suggestions
     
    The Communications Department could improve its service to me by . . .